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​FAQ

FAQ

Small Town Hotel is located in the center of sightseeing in the Hakodate Bay Area. From the popular Lucky Pierrot and the Hasegawa Store, which is famous for its yakitori bento, to restaurants that can be used by families, there are many popular shops within walking distance. At our inn, staff who know the area thoroughly can also provide you with recommended information.

Q.Is there a restaurant nearby where I can eat?

We do not offer plans that include meals, but we do have a space where you can eat and drink what you have purchased from nearby shops, as well as a kitchen where you can cook a little. Of course, "Hakodate is synonymous with seafood", but there are also bakeries and baked sweets shops loved by local residents nearby. There are also guests who order takeout menus and delivery from restaurants.

Q.Do you have a meal plan?

We do not rent room wear, so please bring your own.

Q.Do you rent room wear?

It is possible to stay for 1 person.

We also have a small group plan for up to 5 people, which reduces the number of bedrooms to be used.

Q.Is it possible for 1 person to stay?

It is possible by making a reservation in advance.

If you would like to ship, please contact us as the shipping address varies depending on the day.

Q.Is it possible to store luggage in advance?

We can provide bedding for up to 13 people. If there are more than 11 people, the space may become narrow, so please contact us separately in advance.

Q.Is it possible to stay with more than 11 people?

Please refrain from bringing pets.

Q.Is it possible to bring pets?

Check-in is from 15:00 to 20:00, and check-out is until 10:00. Basically, it is not possible to check-in, check-out, or use facilities such as showers at other times. Please inquire separately about use outside the above hours.

Q. Please tell me more about check-in and check-out.

Free parking is available within a 1-minute walk from Small Town Hotel.

Please be careful not to make a mistake, as 4 cars from No. 15 to 18 are reserved for Daisanzaka Building customers including Small Town Hotel.

Q.Please tell me more about the parking lot

*This is a shared parking lot that is also used by customers of other stores other than staying at the hotel. Depending on the day, we may be able to prepare a separate parking lot, so if you need a reservation, please contact us separately.

* Please do not park on the street in areas where parking is prohibited, such as monthly parking lots for nearby stores and individuals.

For security reasons, we do not allow anyone other than the guest who fills in the information at check-in to enter the room.

Q.Can people other than guests enter the room?

Smoking is strictly prohibited on the premises. Please prepare a portable ashtray and smoke outside the premises.

Q.Is there a smoking area?

If you do not receive an email reply within 24 hours, please send the email again.0138-83-8742I would appreciate it if you could call me.

Thank you for sending

CONTACT

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